How do I return an item?
Returns and Exchanges Policy
We understand that there
may be certain situations where returns/exchanges are necessary and we want to
make sure you are completely satisfied. We make every effort to ensure your
order is accurate and complete; however, we sometimes make mistakes.
Returns must be made within
30 days of the shipping date.
Underwear - Due to health code regulations returns or
exchanges are not allowed for underwear, except if the garment is
defective. If the garment is visibly
defective please return it to the address listed below for an exchange (no
refunds will be issued unless the original item is no longer in stock).
Swimwear - Only exchanges on swimwear are allowed, provided
that the product is returned unworn and unwashed and with original packaging
Follow these easy steps to make an exchange:
1) Make sure the item is
unworn, unwashed and has all it's original packaging and tags
2) Include a copy of your
receipt with the package
3) Ensure that a shipping
method that provides tracking is used.
It is also recommended that package insurance is purchased. We are not responsible if the item is lost or
4) Please indicate on the
receipt what you would like to exchange the item for (include product ID and
sizing). Please provide us with a few
alternatives in case the item is no longer in stock.
SKMPEEZ INC. - Shipping Manager
Atlee Commerce Blvd Ste F
Ashland, VA 23005-7987
Terms and Conditions
- You are responsible for return shipping
- We are responsible for the shipping
charges of the exchanged item
- Items that have been worn or laundered
will not be exchanged
- Original shipping and handling charges
are not refundable
- Items on sale are final sale and
If you have any questions
or concerns, please email us at email@example.com
or call us at (647) 344-5726.